Detects and structures all explicit and implicit signals indicating a potential churn risk expressed by the customer during a conversation.
Captures and structures everything prospects or customers explicitly say about competitors.
Detects and structures customer-expressed signals that indicate potential cross-sell or upsell opportunities during customer or commercial conversations.
Captures and structures all customer feedback expressed during a conversation, covering product, service quality, support, onboarding, and overall experience.
Identifies gaps in product knowledge expressed by customers during conversations, highlighting misunderstandings, lack of awareness, or incorrect assumptions about the product.
Analyzes and scores the customer’s expressed sentiment throughout a conversation, providing a structured and measurable view of the customer’s emotional state and perception.
Identify the acquisition source mentioned by the prospect.
Identifies and structures all objections explicitly expressed by prospects or customers during sales conversations.
Generates a slide-ready list of the prospect’s key challenges mentioned during the call, structured in concise, factual wording and strictly based on the prospect’s own statements.
Extracts explicit product-related feedback expressed by users during conversations.
Identifies customer-expressed signals related to contract renewal likelihood and potential expansion opportunities during customer or commercial conversations.
Automatically evaluates whether a deal is qualified or not based on customizable qualification criteria and what was actually said during the sales call.
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